"Goods received are Good?"
In todays e-shop world, there are various issues arising with delivery of the goods.Sometime its cunning sellers and often deceptive customer plays with e-retail system.
There are various news regarding these matters.
"Did seller cheated Or customer was a liar?" - A big never ending fight
Lets introduce a feature to ensure the delivery of right product.
There is a commonly known feature of "Cash On Delivery" (COD)
In which consumer pays the money, to delivery boy, on receiving the good at his/her address.
Like, COD we can let the delivery boy carry a mobile/camera to click the picture of the good, to ensure the condition of the good.
It will help to ensure customer with right product he ordered.
Similarly, At the time of packing at the seller side, pick-up boy can ensure the good collected before packing.
Its needs only two pictures/video of the product, to ensure correct delivery, (along with correct delivery). On successful delivery information can be deleted (to save server charges :P).
Delivery boy or pick boy should be faithful to the company(bribing is so common).
Some known challenges - Nothing is full proof, Nothing called as a prefect crime!!
Storing videos or picture on server need extra effort and cost.Delivery boy or pick boy should be faithful to the company(bribing is so common).
If at time of delivery the customer is not present to verify, things can be altered. (Selfies are more reliable)