Zomato Crisis - (Trusting Delivery Boy Paradox)

Problem:  Online food portal faced criticism for vitiating the food parcel. 
Recently, a delivery boy was assigned to hand over the food parcel to the customer. During his commute, he was stranded due to the tempting aroma of the cuisine and indulged in some of the food from the parcel. His treasonous act against his moral duties and responsibilities was uploaded on the internet went viral.

Possible Solutions:

• 1) Black Magic Box-

           The company can upgrade their delivery boxes with a digital lock that can be opened only by a random generated OTP. The customer who will receive the OTP when food is locked inside the box by the supplier. Only the customer will know about the OTP so nobody else can open the box.

IOT community can work on such boxes to ensure the delivery for the other enterprises.

Even these hi-tech boxes can be perfected to track 

-The route followed (GPS enabled chip), 

-The temperature of the food on time of delivery

-The picture of the person opening the box(spy camera)
Future possibilities are endless. 

• 2) Instill moral responsibility in employees

            The company can impart a session to instill morals in the employees.

• 3) A tampered proof seal-

            The cheapest solution would be to introduce a packing system where the seal on the parcel once broken cannot be put back in the initial original shape, thereby indicating malpractices.                                    

Comment below your solutions. Thanks for reading.